We want happy customers!
We want you to be happy with your purchase, therefore for pre-owned electronic items we offer a 10-day evaluation period from the despatch date for any items we sell from our website checkout to allow you to make an informed decision whether the equipment is right for you and your setup. If you wish to return an item within the evaluation period, we only ask you to pay the postage costs (both ways). The item sale price shall be refunded in full.
We offer a 1-Month return-to-base warranty for pre-owned refurbished items bought from the RevAmp website. Once received, returned items shall be repaired and returned to you at RevAmp's expense. If the equipment shows signs of abuse or modification by others, we shall offer to repair the unit (if possible) at your expense, or in some circumstances we may make an offer to purchase the item back.
Please note that items purchased from eBay are excluded from the warranties detailed above.
For new items, we offer a 12-month return-to-base warranty from the date of purchase. Faulty items shall be replaced (subject to availability), or refunded in the event that a replacement is not available.